Effective Date: November 7, 2020

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at info@lactomomma.com

This Privacy Policy governs the manner in which LM International Sdn. Bhd. collects, uses, maintains and discloses information collected from users of the https://lactomomma.com website. This privacy policy applies to the website and all products and services offered by LM International Sdn. Bhd.



Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, name, email address, mailing address, phone number, credit card information. Users may, however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from accessing certain activities on the website.



Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users mode of connection to our website, such as the operating system and the Internet service providers and other similar information.



Web browser cookies

Our website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.



How we use collected information

LM International Sdn. Bhd. may collect and use Users personal information for the following purposes:

a) To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.

b) To personalize user experience. We may use information to understand how our Users as a group use the services and resources provided on our website.

c) To improve our website. We may use feedback you provide to improve our products and services.

d) To run a promotion, contest or survey . To send Users information they agreed to receive about topics we think will be of interest to them.

e) To send periodic emails. We may use the email address to send User information and updates pertaining to the products and services they use. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our website.


How we protect your information

We follow appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.



We use SenangPay for our payment gateway. If you choose a direct payment gateway to complete your purchase, then SenangPay stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover, and JCB.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read SenangPay’s Terms of Service (https://senangpay.my/terms-of-agreement) or Privacy Statement (https://senangpay.my/privacy-policy).


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business and the website or conduct activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Compliance with children’s online privacy protection act

Protecting the privacy of the children is important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


Changes to this privacy policy

LM International Sdn. Bhd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.